FAQ
FREQUENTLY ASKED QUESTIONS
Find answers to common plumbing questions. Can't find what you're looking for? Give us a call!
What areas do you serve?
We proudly serve Miramar, FL and the surrounding areas including Pembroke Pines, Hollywood, Davie, Plantation, and throughout Broward County. If you're unsure whether we service your area, give us a call at (645) 238-0016.
Do you offer emergency services?
Yes! We offer 24/7 emergency plumbing services throughout Miramar, FL. Whether it's a burst pipe at 2 AM or a sewer backup on a holiday, our emergency team is ready to respond. Call us anytime at (645) 238-0016.
How much do you charge for a service call?
Our service call fee is $79, which is waived if you proceed with the recommended repair. We provide upfront, transparent pricing before any work begins, so there are no surprises. We also offer free estimates for larger projects.
Are your plumbers licensed and insured?
Absolutely. All our plumbers are fully licensed in the state of Florida and carry comprehensive insurance. We're happy to provide proof of licensing and insurance upon request. Your protection and peace of mind are our priority.
Do you offer any warranties?
Yes! We stand behind our work with a 1-year labor warranty on all repairs. Parts warranties vary by manufacturer, with some water heaters carrying up to 12-year warranties. We'll explain all warranty coverage before starting any work.
How quickly can you respond to a service call?
For standard service calls, we typically offer same-day or next-day appointments. For emergencies, we aim to arrive within 60 minutes. We'll give you a precise arrival window when you schedule your appointment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), cash, checks, and offer financing options for larger projects. We also work with several home warranty companies.
Can you help with water heater selection?
Absolutely! We'll assess your household's hot water needs and recommend the best option for your situation. We install both traditional tank water heaters and modern tankless systems, and can explain the pros and cons of each.
What should I do in a plumbing emergency?
First, locate and shut off your main water valve to prevent further damage. For gas water heater issues, turn off the gas supply. Then call us immediately at (645) 238-0016. While waiting, try to contain any water with towels or buckets.
Do you offer senior or military discounts?
Yes! We offer 10% off services for seniors (65+) and active military or veterans. We're proud to support our community members who have given so much. Just mention the discount when scheduling your appointment.
How do I know if I need a plumber or can DIY?
Simple tasks like replacing a faucet aerator or unclogging a drain with a plunger are often DIY-friendly. However, anything involving pipes behind walls, gas lines, water heaters, or main sewer lines should be handled by a professional. When in doubt, call us for advice!
What are your business hours?
Our standard business hours are Monday through Saturday, 7:00 AM to 7:00 PM. However, our emergency services operate 24/7, 365 days a year. Whether it's a scheduled appointment or an emergency, we're here when you need us.
